HCUK Training and Hull College delivered a course that saw nine members of staff in a Hornsea restaurant achieve their NVQ Level 2 Diplomas in Food & Beverage/ Hospitality Services.
Whiteheads is East Yorkshire’s only MSC certified Fish and Chip Shop and Restaurant and as part of their staff development they chose to work with HCUK Training to deliver the qualification.
The course blended delivered sessions with assessments of the skills and knowledge learnt carried out in the workplace and the College.
A variety of new skills and knowledge was developed by the students relating to: Health and Safety, Food Safety, Teamwork, Customer Care skills, preparing and clearing tables, serving food at the table, using the till, promoting additional products and services, preparing and serving wines.
Geoff Whitehead, owner of Whiteheads said “There have been many benefits to the business particularly a significant improvement in customer care as well as all other aspects of service in the Restaurant. Whiteheads is committed to training its staff to the highest standards and is keen to continue working with HCUK Training and Hull College.”
HCUK Training to deliver new Job Centre Plus Contract
HCUK Training, part of the Hull College Group, is to work with Job Centre Plus (JCP) on a new initiative designed to boost young people’s chances of finding work. Having secured a contract to deliver the JCP’s Choose to Improve programme across Yorkshire and The Humber, HCUK Training will be working with hundreds of candidates over the coming months, helping them equip themselves for the world of work. Those referred to the programme will receive a range of support, from coaching on interview skills, to creating and improving CVs as well as the chance to work on projects within their local community.
Emma Yorke, Managing Director at HCUK Training, said: “The aim of the Choose to Improve contract is to improve candidates’ confidence, motivation and self-esteem in order to progress towards and secure employment. We’re very excited about this new opportunity to engage with young job seekers throughout the Yorkshire and Humber area and look forward to achieving positive outcomes for them.
“We will be able to tailor the support package we offer to suit individuals needs, adjusting it depending on their specific skills and abilities. All of those we engage with will be assigned their own Job Coach, who will then work with them to establish which of our individualised ‘Routeways’ is best for them. We will also issue all those who complete the programme with a progression passport, detailing their achievements and progress and will hold weekly evening drop-in sessions to provide continued support for candidates who successfully find work”.
To deliver the Choose to Improve contract, HCUK Training will work with specially selected sub-contractors and specialist third sector community organisations across the region, offering the most appropriate, meaningful interventions throughout each learner’s programme.